From the beginning of calling your company, I was treated with respect and NEVER placed on hold. Customer service over the phone was extremely polite as well as accurate from asking about cost to scheduling a pick up.
Your company drivers who showed up at my door. Explained the procedure, let me examine (by looking at the screen) that all material was shredded in accordance with your procedures and reconfirming my expectations that it was ON-SITE shredding before leaving the location.
Finally, receiving this email from Steve proving again that customer service was absolutely 100% accurate. I received the invoice as requested within 2-3 days.
I am going to pass the word how effective your company is and what kind of quality customer service you bring from beginning to end.
I just wanted to express my extreme gratitude to your workers last Saturday. It was busy all day, and they worked really hard. The operation would not have been so smooth without them.
Kevin D., Santa Clarita
I’m not sure if I ever spoke with you after your guys came and shredded 30 boxes for our business in November of 2016. Just in case I didn’t, I meant to get back in touch and tell you what a great couple of guys you sent here. They were so polite, respectful and kind. I wish I could remember their names. I know they introduced themselves when they shook our hands, but my memory isn’t the best anymore. J They were only here a short time, but there wasn’t one scrap of paper or trash of any kind, except the boxes which they stacked neatly in our garage. My husband and I were very impressed, and we have recommended you to almost everyone we’ve talked too! J
Thank you and I hope you and the CDDC have a great 2017!
Once again, thank you for adjusting the schedule this morning to accommodate our needs. It was very much appreciated. Other than the mis-cue on the time today (which you fixed), working with you, Jackie and Ashley has been a very pleasant experience! Additionally, I want to compliment your driver, Okal. He was professional, courteous and very pleasant to work with. Good guy….a keeper! Even though it may be a very long time before I can build up enough shredding, it will be my privilege to recommend your company.
Thank you again,
Thank you Ashley, I greatly appreciate the prompt and courteous service that you and Jackie have provided to me at this time. I look forward to getting this job done on Thursday. Best wishes for a wonderful Easter weekend.
Just wanted to touch base and thank you for having the job completed yesterday. Will remember your company next time we need shredders.
You guys are great, I love your company, very efficient and the guy was great and very nice.
Thank you for all your assistance,
Your entire staff was so professional and fast.
My Director had been trying to get this done for years, Thanks for helping me look so good.
Happy New Years!
Barrio Action, Los Angeles
The service was excellent and the drivers were very polite. We would recommend your service to anyone in our neighborhood.
Just a note to let you know that the gentleman that was here to shred my stuff was very polite and customer oriented. He did an excellent job and after we got started it only took 10 to 12 minutes to complete. I will recommend your services to all my friends and business partners. Again thank you.
Your driver was here earlier and did a wonderful job removing the 12 bags of shredding (and they were very heavy)…he was a very polite young man. Thanks so much…we will call again when we have need for shredding in the future.
Santa Monica, Ca
Thank you. Great job. I appreciate the quick service.
Your awesome and hard working driver was kind and sweet to handle all the boxes we had this morning. Thank you so much for scheduling this pick-up for me!
Los Angeles, Ca
I’ve been meaning to write you to let you know that the two men who helped with our shredding job were great workers and did a very efficient job. Plus, they were very polite and easy to work with.
I would very much like to schedule another shredding with your company. We were incredibly pleased with your services in June! Please take a look at your schedule and let me know the next available day you can be in our area. Thank you so much!
Thanks For Your Service, the guys did a great job!
West Lake Village, Ca
Thanks to you and your team. It went so well and fast at both hotels, everyone is amazed by your company’s efficiency.
Simi Valley, Ca
Thanks so much! I am happy with the service I have received from your company this past year.
Los Angeles, Ca
Another wonderful job done by Confidential Data Destruction. The police department and I concur says the person was very proficient, and professional. Please let him know. Thank you again!!! I will be talking to you soon!
Rhonda K. Basore, MMC
City Clerk/Records Manager, City of Ojai
I want to tell you how pleased we are with your service! Your driver showed up right on time, was courteous and took care of the shredding pick up in record time. I couldn’t be happier. You have definitely earned our business and we will be calling you for all our shredding needs.
Your truck was just here. The service is great. Thank you.
The job went well. Man, that machine is powerful. The gentleman driver was very professional, pleasant and efficient.
Los Angeles, Ca
I wanted to let you know that I really enjoyed working with Chris yesterday, the young man who serviced our account. He’s very supportive of the sustainability efforts and we are a LEED certified company so it’s important to us to be conscious of green recycling.
I am emailing you back to let you know that everything went smoothly and we will definitely use your services in the future. Thank you!
I just wanted to touch base with you and let you know what an excellent job the crew did today with the shredding, very nice and extremely professional gentlemen. We are very pleased with your service and when we need the service again we will definitely contact your company.
Hello there. I am writing to let you know how pleased we were with your service. The whole process took no more than 30min and Mike, who was our Shred guy, was Awesome! He was super friendly, very professional and was a great person to deal with. And, not to forget to mention what a killer deal your company provided for us. We will definitely use your service again in the future. Thanks a lot!!
Illuminate, an HTV Company
Los Angeles, Ca
I appreciated your company’s service. It was very professional.
Plastech Specialties Co.
Thank you so much for all your help. I know that we were just a small load, but your assistance and Mike’s kindness with my Mother is very much appreciated.
I deal with customer service and people in general and have found that common courtesy is a lost art. Thank you very much for your courtesy. I will definitely pass on your company name to anyone with your service needs.
I speak for everyone in the office when I say that hiring you and your company is the best decision made for CCSM regarding our shredding of documents.
Community Corp. of Santa Monica